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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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  2. #256 Paula Lender-Swain - Embracing Change and Innovation in Public Sector Sales

#256 Paula Lender-Swain - Embracing Change and Innovation in Public Sector Sales

Aug 26, 2024

In this weeks’ Scale Your Sales Podcast episode, my guest is Paula Lender-Swain.

Paula Lender-Swain leads the Public Sector UKI Business for HPE, covering Central and Secure Government, Healthcare and Higher Education. She has over 30 years’ experience in the technology sector working for hardware, software, and communications vendors covering UKI, EMEA, and Global leadership roles. She has also worked across several disciplines including Sales, Marketing Strategy and Business Operations.

In this episode of Scale Your Sales podcast, Paula discusses the challenges and opportunities in tech sales, focusing on her journey as a woman in a male-dominated industry. She emphasizes the importance of diversity, mentorship, and innovation, particularly in public sector sales and the impact of AI. Her insights offer valuable lessons for scaling businesses and driving successful sales strategies.

Welcome to Scale Your Sales Podcast, Paula Lender-Swain.

 

Timestamps:

00:00 Embracing Change and Innovation in Public Sector Sales

05:56 Gender bias in tech; diversity needs value.

06:59 Encouraging women to take on sales roles.

10:59 Earth 51 promotes sustainability and gender equality.

16:48 Effective measurement and clear direction for managers.

19:28 Identifying right people, public sector sales expertise.

23:34 Sales in public sector during COVID, challenging.

25:56 Learning from failures, diversifying customer focus crucial.

29:44 Public sector investing in AI excellence areas.

32:09 Data sharing improves accessibility, security, and reliability.

35:06 Excitedly building Millennium Falcon, joy in escape.

 

https://www.linkedin.com/in/paulalenderswain/

 

Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

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