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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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  2. #285 Hayal Koc - Embracing Change, Curiosity, and Resilience in Sales Leadership

#285 Hayal Koc - Embracing Change, Curiosity, and Resilience in Sales Leadership

May 19, 2025

In this weeks’ Scale Your Sales Podcast episode, my guest is Hayal Koc.

 

Hayal is a Regional Vice President at Salesforce, the world’s leading digital labor and CRM platform. She recently relocated to London, where she led a team of top sales professionals partnering with companies across all industries in the UK and Ireland. Prior to Salesforce, I co-founded and led sales and business development at a HR-tech startup based in Istanbul, Turkey and I began my career in investment banking and consulting, working at top global firms JP Morgan, EY and PwC.

 

In today’s episode of Scale Your Sales podcast, Hayal explores the mindset needed to navigate constant change, focusing on curiosity, resilience, and detachment from fixed outcomes. She shares lessons from her multicultural background, her journey in building trust and confidence as a leader, and offers practical strategies for coaching teams by empowering individuals. This conversation provides valuable insights for those stepping into new roles, leading diverse teams, or aiming to make a meaningful organizational impact.

 

Welcome to Scale Your Sales Podcast, Hayal Koc.

 

 

Timestamps:

00:00 Embracing Change, Curiosity, and Resilience in Sales Leadership

04:16 Career Growth Through Curiosity

07:28 Proactive Career Planning

12:35 Approach New Roles with Fresh Perspective

15:12 Preparing for Success through Understanding

20:47 First Female Leader Experience

23:56 Personalized Team Management Conversations

27:46 Embrace Curiosity and Technology

29:55 Integrity and Impact Focus

 

 

https://www.linkedin.com/in/hayalkoc/

 

 

Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

 

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Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.