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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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  1. All Episodes
  2. 2022
  3. 04

#134: Jason Marc Campbell - Sell with Love to Create Value for Customers

Apr 25, 2022

In today's episode, my guest talks about the importance of selling with love. Jason Marc Campbell mentions the four levels of emotions in sales, and I love the way he explains the five loves in selling. The Impact you make, the Buyer, the Product, the Process and the Self.

 

As the author of Selling With Love, and host...

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#133: Paula S White - Remix Your Leadership Style to Generate Effective Performance

Apr 18, 2022

Today's guest talks about Side B. The title of her book is Side B: Remix your Leadership Style. In this episode, we go through the differences between Side A, the predominant leadership style, and Side B. These are the leadership traits that are really important not only now, but going forward. These are the...

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#132: Stephen Diorio - Evaluate Your Responsibilities to Grow Customer Lifetime Value

Apr 11, 2022

In this episode, we talk about the challenges and changes emerging from executives who are now responsible for the entire customer life cycle, and my guest talks about the air gaps, failure points and the overall experience, spanning sales, marketing and service.

You have got to get and read the latest book by Stephen...

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#131: Harvey Dunham - Drive Customers Down the Path to Co-Creation

Apr 4, 2022

In this episode, my guest talks about how we need to drive customers down the path to mutual value co-creation. We talked about Strategic Account, or as we call it here in the UK, Key Account Management.

Harvey Dunham is the Managing Director and has led for 6 years the Strategic Account Management Association SAMA....

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