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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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May 15, 2023

In this week’s Scale Your Sales podcast episode, my guest is Rob May. Rob is the Founder and Managing Director of the cybersecurity firm Ramsac. Ramsac helps its clients to get the best out of technology- implementing, managing, and supporting secure, resilient, flexible IT solutions.  

Rob is also the president of PSA in the Southeast. He is also the UK ambassador for cybersecurity with the IoD.

Rob sits on the advisory board of the Cyber Resilience Centre in the Southeast and is a Leadership fellow at Windsor Castle.  

In this episode, we talked about the recent Ramsac national awards. How they built their sales team as relationship builders, the culture within their organization, how they continued to nurture their customer relationships during covid and more.  


Welcome to Scale Your Sales podcast, Rob May.  



3:10 - What initiated Rob to start Ramsac? 


 6:45 - Life and work pre Ramsac  


8:50 - Ramsac achieves business and employee national awards  


11:50 - Enabling employees to have a better life  


16:16 - Proper communication will leave no one behind  


19:05 - Always do the right thing 


 21:41 - Why the sales team is a relationship team?  


26:30 - A players are hard to recruit without commission-based profit  


28:50 - Launching an innovative product.  


Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.


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