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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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Apr 24, 2023

Welcome back to Scale Your Sales podcast takeover; this is the second part with my good friend Kym Hamer, the CEO and Business Coach of Artemis Futures International Limited.


In this week’s episode, Janice B Gordon talks about the Scale Your Sales Framework and want it offers to her clients. We discuss the importance of moving away from the sales process to a buying customer-centric ecosystem that engages the buyer and the sales operation to focus on customer outcomes and more.


Thank you for taking over the Scale Your Sales podcast, Kym Hamer.


We discuss: 


00:00 – On Janice B Gordon's Scale Your Sales podcast, Kym Hamer turns the table.


03:11 – Understand your key people


05:10 – Is sales a team sport or an individual sport?


11:22 – Why every business is not customer-centric?


13:00 – Measuring the C-suite decision-making with customer outcomes


17:18 – Janice's approach to shifting the C-suite focus


25:28 – How to enable buyers to buy?


 33:15 – Vision and Ambition 2023  


Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.


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