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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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Mar 27, 2023

In this week’s episode of Scale Your Sales Podcast, my guest is Jaime Diglio. Jaime is the founder of Infirst Coaching.  


Jaime trains leaders and teams on how to win at work and in life. Jaime has a master’s degree in Industrial Organizational Psychology combined with 20+ years in sales leadership roles at Gartner, Microsoft, Slalom, and various high-growth start-ups. 


Jaime Diglio’s proven coaching techniques are the secret weapon for her client’s success. Jaime as a skilled performance coach, is a master at helping people to “think about their thinking” which leads to immediate increases in performance. Currently she supports leaders and teams at high-growth organizations with future of work strategies to drive sales, engagement, and retention.  


In this episode, we talk about the win room coaching program, as an organizational psychologist how did she came up with the needs of being foundational about thinking about how people think, thinking of “You can’t sell unless you’re able to sell yourself first, Her 20 years sales leadership role and many more. 


Welcome to Scale Your Sales Podcast, Jaime Diglio. 


We discuss:


4:16 – Working with the sales leader’s mind 


5:32 – Understanding why people do what they do 


7:10 – The impact of your way of thinking 


9:22 – Win room coaching program 


12:06 – Journey of an organizational psychologist 


15:00 – How to become resilient 


19:16 – The opportunity to reset what we think about sales 


21:56 – Tried and tested sales strategy 


25:14 – Knowing what you really want to do/ happen.   


Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.


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