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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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Dec 26, 2022

In this week's episode the Scale Your Sales Podcast, I wanted to talk about the challenges we face and the opportunities that come from those challenges.


During the week between Christmas and New Year's, when we might be spending time with our families or having some downtime, it is important to recognize the situation we are in.


But also to think positively about the opportunities coming forward so we can start strong.




00:00 - The challenges of the post-pandemic economy and the importance of sales managers  


01:40 - The need for sales managers to be data-savvy and mentally fit  


02:20 - Importance of coaching skills in sales managers 


03:30 - The role of data in evaluating and nurturing top talent in sales teams  


05:55 -The potential for customer growth opportunities in the post-pandemic economy 


06:40 - The need for diversity in sales teams, particularly in regards to generational changes  


Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.


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