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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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Aug 16, 2021

My next guest of Scale Your Sales Podcast is Hang Black. She is the VP of revenue enablement in Juniper Networks, beyond being a seasoned technology executive. She is a dedicated mother global speaker and author of Embrace Your Edge - Pave Your Own Path as an Immigrant Woman in the Workplace, her nickname is Black Ops. Hang inspires evolution unhindered by this status quo. Welcome to Scale Your Sales Podcast Hang Black 


00:00 Why Embrace your Difference and Raise Awareness of Unconscious Bias 

4:06 Hang’s book: Embrace your Edge and Bring Awareness Unconscious Bias in the Workplace 

8:48 Why Hang says, Diversity is Not just What We Can See on the Outside, we need Cognitive Diversity. 

12:10 Why Hang Says, Networking and Branding is a Bad Rap 

14:40 Why Immigrants come with a Tenacity and Encourage Evolution Not Perfection 

Saigon fell, April 30th 1975: how Hang’s journey has shaped how she think about life, and taking the opportunities when you can. 

22:07 Diversity Begets Diversity, people Don't Leave Companies, they Leave Managers. 

26:28 The Best Way to Understand How the Sales Engine Work is to be in Sales. 

30:00 End



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Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.  

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