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Welcome to Scale Your Sales weekly Monday 12 midnight GMT podcast, No 8. of 42 Best Podcast For Every Sales Professional 2020. Dedicated to learning from amazing experts and influencers to help you on your journey to Scale Your Sales. A show created for B2B executives, sales leaders, key account managers and customer serving professionals, to engage with lively conversations on customer experiences, strategic revenue growth and modern sales know-how.

I am Janice B Gordon, the Customer Growth Expert. Sales is not a function of the business; sales are the primary outcome of the business and marketing is a part of this sales process rather than the other way around. What is critical to a productive business is how the customer experiences the sales process and what outcomes the customer requires from the sale. The more focused you are on the customer outcome the more productive your sales process. More on Scale Your Sales website.

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Jun 7, 2021

My next guest of Scale Your Sales Podcast is Gabrielle Blackwell. She is known as the Sales Development SaaStress. She is an SDR manager at and co-host of the women in sales club on Clubhouse. Welcome to scales yourselves podcast Gabrielle Blackwell 

00:00 Why Use Your Authentic Personality to Engage with Customers. 

08:42, Helps you Rethink the way that you do Business and Deliver Better Customer Experience? 

10:11 Organizations That Have a Culture of Peer-to-Peer Learning and Coaching Generate More Revenue. 

12:51 When Actually Engaging with a Prospect, Be Meaningful, Be Intentional and Have Your Own Authentic Voice.  

16:33 Gabrielle says, Let's Be Upset and Let's Also Channel That into Productivity. 

21:28 If You are Not Compassionate and Understanding, Your Team’s Performance Will Dip  

25:36 Why Gabrielle says, Don’t Talk to Me About Diversity Equity and Inclusion? 

29:34 We will Interpret the Same Picture, Differently, and Nobody's Right and Wrong, They Can Co-Exist Harmoniously. 

32:00 End.  


Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.  


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